A career with Darwin

Here at Darwin we don’t just get the job done, we go the extra mile. We strive to achieve one extra degree in all we do. We can do this because we have amazing people who do awesome things. Wherever we are in the world we inspire connections and take great care to make working at Darwin a rewarding and meaningful career experience.

Our benefits

Working in the Employee Benefits industry, we have a unique advantage when it comes to creating
our own reward package, so you can rest assured that you’ll be gaining access to the best deals
and advice on the market to keep you and your loved ones happy and healthy.

In addition to a competitive salary, pension matching and various insurance options, we aim to provide you with peace of mind when it comes to your financial wellbeing. That’s why we invest in financial education tools so you have the knowledge you need to make the best decisions – whatever your circumstances.
Now more than ever it’s important to look after ourselves: physically and mentally. Upon joining Darwin you’ll have access to a range of virtual fitness classes and health benefits to support all your health and wellbeing needs. You’ll also gain access to a free, confidential mental health platform for you and a loved one!
Our lifestyle benefits include shopping discounts, long service rewards and a Spending Pot - which can be spent on a variety of categories. We know the most valuable commodity is time, so we also support Flexible Working and additional leave for your birthday and moments that matter (like buying a new puppy!)

Our 'Pink' culture

For many Pink is just a colour, but for Darwin People it means so much more.

Pink is the word we use to describe the intangible quality or ‘essence’ of a Darwin Person, and our culture – it’s the amalgamation of everything we do and stand for. It’s not easy to put into words because it’s just who we are and the feeling and experience we create for the people who work with us.

Change benefits. For good.

Our purpose is clear: to 'Change benefits. For good.’, and it drives everything we do. It drove us to create Darwin – the platform that transformed the benefits management and communications market – ensuring employees all over the world can access the support they need from their employer in the moments that matter to them. Our purpose is what keeps us innovating and pushing the market and ourselves to do more, to do better. So when we say ‘for good’, we mean for the good of our clients and their employees, we mean for the good of our people who are helping us on this journey, and we mean for good in perpetuity.

Our core values

It doesn’t just matter what you do, it matters how; and that’s why we have a strong set of core values. We’re not perfect (who is?!) but that’s the beauty of a Darwin Person, they’re always open to learn, challenge, improve, collaborate, innovate and have fun along the way. That’s because of our core values: Challenging Everything, Delivering Excellence, Being Brilliant Together and Maximising Potential.

What they mean to us

We created our values over 12 years ago, from workshops with our people and clients – many of whom are still with us today. Unlike some companies, they aren’t just written on the wall for people to walk past (well, ours are actually – in neon pink lights!) but the point is they’re so much more than decoration, or to tick a corporate box. They really mean something to us. We hire, reward and recognise our people on our values because they’re the foundation on which we built our culture. And no matter where you are in the world, we’re all under the same Pink umbrella. We celebrate our differences, and we come together in how we all live our values so that everybody can thrive.

What our people say about working at Darwin

James Akers

Director of Product Management

To put it simply, my role is to help shape the evolution of Darwin. To do this, it’s important that I understand customers’ reward schemes and needs. The global reach of Darwin and the possibilities it brings to streamlining reward schemes at a local and global level is something that makes coming to work every day exciting. With Darwin our clients are easily able to get analytics that bring transparency to benefit costs whilst measuring engagement and return on investment.

Andreea Bindea

Helpdesk Team Lead

I am a team leader in the Helpdesk team. We are the first point of contact in Thomsons for our client’s employees. We ensure that they have a great experience of Darwin, helping them out whenever they get stuck. Today, employee benefits are such an important part of everyone’s lives and we’re committed to getting it right the first time - all over the world. Speaking 5 languages is a great asset in my line of work, my favorite one is English!

Anindita Biswas

Senior Technical Business Analyst

It’s crucial that I understand the customers’ business needs so I can translate them into technical requirements. I love analyzing different employee benefit markets that are in our customers’ roadmaps and empowering them with the insights specific to each market. Three characteristics which make Thomsons unique: 1. Dedication to keeping clients and their satisfaction a top priority 2. Excellent company culture that respects a healthy work-life balance 3. Continuous innovation and a desire to be the best employee benefits software developer

Oana Costea

Delivery Manager

I manage Darwin configuration projects, providing tailored solutions for our customers. Every day is a challenge, whether it’s branding complex campaigns or finding solutions for tricky benefit flows. Organization and positive thinking are the two qualities that help me deliver on time and at the standard that both Thomsons and our customers expect. The thing I really like about working for Thomsons is having the opportunity to interact with clients and colleagues, all over the world.

Our community

We are passionate about giving back to our community! Our charity initiative Pay It Forward is based on a simple premise: asking someone to repay your kindness by doing a good deed for someone else. 

Most importantly we aim to do right by our people, clients and anyone else we may interact with. One of the ways we do this is by educating our people on modern slavery so that they can be aware of the issues surround it and let us know if they suspect there may be any form of slavery going on in our supply chain. We stand firm against all forms of modern slavery and regularly vet our suppliers to ensure they share our ethics on this issue. For more information, please click here. We also aim to be kind to our planet by working with charities and suppliers who share our love for sustainability.

Pay it forward

All Darwin People globally are encouraged and empowered to get involved in a wide range of charitable activities from sporting events to baking to volunteering. Each year we aim to top our fundraising efforts by selecting a new charity together and coming up with an exciting challenge that everyone can get involved with. Whether it’s partaking in our annual challenge or something more personal, all our people are offered an additional day’s leave for fundraising or volunteering, and charity matching.

Join the Pink revolution!

Come join us!

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Benefits Administration Associate

As a Benefits Administration Associate, you will also be closely working with our project delivery team to transition clients from project launch to business as usual servicing, and together with our Account Managers – keeping a close client relationship and maintain / improve our client satisfaction scores.

 Job location: Romania    Posted: 27 OCT 2021

System Administrator

Darwin is Changing Benefits for Good. Our unique and innovative SaaS platform takes employee engagement to a whole new level. We are fast-paced, ambitious, people-focused, and on a journey to dominate the global benefits market. It is time for Darwin to continue its success. We truly believe that using our platform and products can impact and improve people’s lives. In fact, more than 2 million people are already using our platform. That’s a lot of people enjoying their flexible benefits! Join us on our journey and take the next step in your career.

 Job location: Romania    Posted: 1 OCT 2021

Database Administrator

We're looking for a Database Administrator to join our global DBA Team, taking care of all database infrastructure within Darwin.

 Job location: Romania    Posted: 11 OCT 2021

Project Management Officer

 Job location: Romania    Posted: 25 OCT 2021

Darwin Learning Coordinator

The Darwin Education Services (DES) team is focused on ensuring development, optimization and delivery of Darwin functional training to our colleagues as well as our clients. The team is structured into 2 functions: the delivery and the digital learning work streams.

 Job location: Romania    Posted: 12 OCT 2021

Application Support Analyst- L3

As an Application Support Analyst, you will provide the 3rd level of support for internal and external users for the Darwin Application. You will assume ownership of support cases and will follow through until the case is either resolved or escalated as a software defect. You will be expected to use a variety of software tools and the knowledge base as well as liaising with product managers/software engineers in order to reach a resolution or workaround to an issue. You will also be required to give support for some other web-based applications, such as Jira and Confluence.

 Job location: Romania    Posted: 23 JUN 2021

Junior Interface Specialist

 Job location: Romania    Posted: 23 JUN 2021

Learning and Development Business Partner

As an L&D Business Partner, you will be working within the Cluj People Team, as part of our Global People Team. You would have strategic and tactical responsibility to design, develop, and execute talent management and learning initiatives with measurable results. The L&D Business Partner will be responsible for designing and delivering learning interventions that support the development of our Darwin People

 Job location: Romania    Posted: 21 SEP 2021

Darwin Analyst - L1

As a Darwin Analyst you will resolve technical queries within SLA and to a high level of quality. You will understand & own the incident management process in BAU. You will also collaborate with the Client Manager to enhance the client relationship and maintain/improve the client satisfaction scores. You will also monitor trends and recommend improvements to promote self-service, user enablement and product efficiencies.

 Job location: Romania    Posted: 23 JUN 2021

Darwin Education Partner

The Darwin Education Services (DES) team is focused on ensuring development, optimization and delivery of Darwin functional training to our colleagues as well as our clients. The team is structured into 2 functions: the delivery and the digital learning work streams. The delivery work stream ensures enablement is delivered according to plan, while the digital learning work stream ensures the development and optimization of training content.

 Job location: Romania    Posted: 12 OCT 2021

Client Support Associate

As a Client Support Associate, you will be working within the Client Team, specifically within the Helpdesk Team. Our Helpdesk is an employee-focused customer service team, which responds to the needs of our clients’ employees through e-mail & phone with the purpose of delivering a consistent and excellent experience.

 Job location: Romania    Posted: 23 JUN 2021

Senior Data Analyst

Managed Services Department is the key touch-points for our client, putting them at the center of everything we do. We are key contributors to our Pulse which is the Client Net Promoter Score. Managed Services' focus is to support our Client’s Administrators and Employees with their use of Darwin and forge a partnership to continually improve benefit & payroll administration through Darwin. The Senior Data Analyst will work with different stakeholders within the Managed Services Department but will also collaborate with other teams as business requires. Successful Senior Data Analyst is organized, methodical has a great eye for detail and a high level of rigor in his or her own work. The Senor Data Analyst will work in supporting operational teams and demonstrating diligence in work through the time.

 Job location: Romania    Posted: 31 AUG 2021

Associate Quality Governance Specialist

As Associate Quality Governance Specialist you will work closely with the Delivery Team, where projects require cross-functional collaboration with stakeholders from other teams in Darwin, but also with external stakeholders.

 Job location: Romania    Posted: 4 OCT 2021

Client Service Administrator

At Darwin, it is part of our DNA to put our clients at the center of everything we do. We are a high performing, resilient team working with some of the world’s best-known brands. The Service Management team has overall accountability for ensuring services offered to our clients to meet the business strategy and are delivered in accordance with agreed business requirements and client contracts.

 Job location: Romania    Posted: 12 AUG 2021

Associate Configuration QA

The Associate Configuration QA is able to scope and test basic and medium Darwin functionalities, based on documentation. They have a good understanding of benefits and how these are tested on Darwin, being able to check the end to end Darwin configuration, alongside with the end-user experience. They support the Configuration team in delivering quality projects, allocated to them by more senior team members. They are also required to test Darwin new features on Launchpad, ensuring the correct output is released on the live environments

 Job location: Romania    Posted: 23 JUN 2021

Junior Operations Specialist

The Operations Specialist sits within the Provider & Automation Department (PAT) in Darwin and is responsible with capturing, translating provider product specifications into Darwin documentation. They also set out best practice & become subject matter experts in their respective markets. They are expected to deliver high quality work and learn the markets they work in, and working closely with the Product and Professional Services teams.

 Job location: Romania    Posted: 8 OCT 2021

Associate Consultant

The Associate Consultant (AC) configures and consults on core DarwinTM functionality and configures simple-medium benefits including unit testing. They configure and schedule standard provider reports, perform simple branding and other simple-medium tasks. They are expected to understand basic concepts of benefits and how these are built on DarwinTM, starting to understand end-to-end benefit administration processes including interfacing. They are responsible for delivering project tasks given to them by more senior members of the team / Pod Leads. Will start to provide estimates of own deliverables. They may be asked to knowledge share and buddy new team members after 6-12 months experience.

 Job location: Romania    Posted: 23 JUN 2021

Pensions Administrator

Your role as a Pensions Administrator sits within the Pensions Administration Team and is predominantly responsible for providing pension administration services for a portfolio of pension clients. Pension administration services includes processing all joiners and leavers to our clients pensions schemes, submitting monthly pension contribution schedules, ensuring contributions are invested by the provider in line with legislative deadlines, maintaining employees’ pension information on Darwin™ and assisting the client and their employees with ad-hoc pension enquiries such as incorrect contributions and changes in personal details.

 Job location: Romania    Posted: 27 OCT 2021

Associate Configuration Specialist

As an Associate Configuration Specialist you will be responsible for implementing Darwin by configuring it to meet our Client requirements. You will perform testing of configured functionality, and then help supporting post launch work for our Clients (Unit Testing, User Acceptance Testing). You will be closely working with our product Darwin™, a cloud-based global benefits management and employee engagement software, used by some of the world’s most innovative companies.

 Job location: Romania    Posted: 23 JUN 2021

Associate Consultant - Global Programmes

As an Associate Consultant - Global Programmes , you will own the delivery of projects by following the Darwin Delivery Methodology for Projects and Programmes or existing clients – Benefit Selection Windows and Change Requests. You will offer technical consultancy on the use of Darwin™ to most effectively manage our clients’ benefits schemes, by gathering requirements and then presenting the best practice solutions to meet these needs for all the projects assigned.

 Job location: Romania    Posted: 2 JUL 2021

Engagement and Employer Branding Partner

Part of the People Team, your responsibilities will be focused around People Engagement and Employer Branding at Darwin.

 Job location: Romania    Posted: 31 AUG 2021

Junior /Mid .NET Software Engineer

Darwin’ Software Engineering team is a globally distributed one with offices in London, Cluj and Singapore, with the biggest located in Cluj, from Junior to Senior and Architects. We work in an Agile environment, constantly up to date with the market needs and newest technologies in order to build a high performance and scalable product, supporting a fast and continuously growing global SaaS business

 Job location: Romania    Posted: 20 SEP 2021

Graduate Configuration Engineer

Configuration Engineers are responsible for creating the business logic that drives Darwin™, using Darwin Configuration Language (DCL*). Templates written by Configuration Engineers will be used to standardize and simplify the implementation of client schemes across the globe. (* The Darwin Configuration Language (DCL) is a proprietary configuration tool, developed in Darwin. This is used in Darwin 4.0 to create the basic building blocks of our platform (benefits, client schemes and interfacing). There is no expectation that anyone applying for the role will have any background or prior knowledge of DCL syntax).

 Job location: Romania    Posted: 14 SEP 2021

.NET Graduate Software Engineer

As a .NET Graduate Software Engineer you will: come in close contact with daily activities of our teams and you will learn more about web development, responsive design and enterprise applications; benefit of intensive training and shadowing programmes aimed at helping you to build expertise and develop your technical and soft skills; The training, shadowing and work assignments have been designed to provide you with hands-on experience and exposure to our clients’ IT environments. closely working with our product Darwin™, a cloud-based global benefits management and employee engagement software, used by some of the world’s most innovative companies.

 Job location: Romania    Posted: 16 SEP 2021

e-Learning Content Producer

Working within the Darwin Enablement team you will create engaging eLearning content and resources on our software Darwin. The content will be used by a wide range of end-users and be a key part of our onboarding process for People, Clients and Partners.

 Job location: Romania    Posted: 16 SEP 2021

Continuous Learning and On-boarding Specialist

Darwin is Changing Benefits for Good. Our unique and innovative SaaS platform takes employee engagement to a whole new level. We are fast-paced, ambitious, people-focused, and on a journey to dominate the global benefits market. We are in the midst of one of the most exciting times in the company’s history and while we are already recognized as the global leader in our industry, we will not become complacent. We continue to work to revolutionize the market and our PINK people are what makes this possible. We are passionately committed to going the extra mile for our clients, partners, and people. Our values to ‘be brilliant together’ and to ‘challenge everything and deliver excellence’ are part of our unique culture. This is the PINK glue that binds us. It is time for Darwin to continue its success. We truly believe that using our platform and products can impact and improve people’s lives. In fact, more than 2 million people are already using our platform. That’s a lot of people enjoying their flexible benefits!

 Job location: Romania    Posted: 22 SEP 2021

Reception and Office Assistant

As an Reception and Office Assistant you will be part of our People Team and you will provide support and guidance to all guests and staff visiting (or working at) Thomsons’ sites. Your role is to provide day to day administrative support to ensure that all Thomsons Teams have what they need to service our clients. The role will also act as the first point of contact for our partners, suppliers and guests visiting our Cluj office. You will coordinate all travel and accommodation bookings, assist in the organization of events and provide support for the local management team members as required.

 Job location: Romania    Posted: 4 OCT 2021

Business Analyst

The Business Analysis team is responsible for supporting the design and development of both custom and core product features. Business Analysts work with domain experts to solicit and identify business requirements, address usability concerns, and document solutions creating a shared understanding of what a feature is supposed to do, what business problems are being solved and what technology solutions should be implemented. The BA team also performs market research and analysis to define requirements and recommend solutions which add value to the business.

 Job location: Romania    Posted: 6 OCT 2021

Instructional Designer

DARWIN is a SaaS provider of global employee benefits and employee engagement software. It is a wholly-owned subsidiary of Mercer, a global consulting leader in advancing health, wealth, and career. Mercer is a wholly-owned subsidiary of Marsh & McLennan Companies (NYSE: MMC). DARWIN’ award-winning platform, Darwin™, is the global market leader for automated employee benefits administration. With over 1 million worldwide users, Darwin™ connects employees with their benefits in over 86 countries and 24 languages. DARWIN has received 105 industry awards, including the prestigious Brandon Hall Group gold award for Best Advance in Rewards and Recognition Technology in 2015. Mercer and DARWIN combine world-class consulting and broking with innovative technology that is driving transformation in the way that benefits are designed, communicated, and administered.

 Job location: Romania    Posted: 20 OCT 2021

Can’t find what you’re looking for? Get in touch

Darwin we’re always looking for the boldest and brightest talent in the industry. If you want to talk to us about other potential roles or find our more about our open vacanies just drop us a line.


Darwin helps organisations achieve their benefits, people, and wider business goals by increasing engagement, streamlining administration, controlling cost and reducing risk. And your employees are able to access and engage with their benefits wherever they are in the world.


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